Delivery & Service Policy

At Orion Digital, all our services — including SEO, PPC, Web Development, Content, and Digital Campaign assets — are delivered digitally. This policy explains how your digital deliverables are shared, tracked, and managed for timely execution.

Project Onboarding

After onboarding, you will receive the following within 1–3 hours:

• Project timeline & milestone breakdown
• Dedicated account manager contact details
• Secure Google Drive / Dropbox folder access
• Client dashboard credentials (if applicable)

Delivery of Digital Assets

All materials are delivered securely through:

• Email (PDF reports, strategy files, credentials)
• Google Drive / Dropbox (creative assets, documents)
• Client dashboard for tracking SEO, PPC & Traffic
• Secure login access for website & CMS

Standard Delivery Timelines

• SEO Audit Report: 2–4 business days
• PPC Campaign Setup: 24–48 hours
• Website Project Files: As per milestone plan
• Monthly Reports: Delivered by 3rd–5th of every month

Secure Access & Ownership

All deliverables belong fully to the client. Access credentials are shared securely, and we recommend enabling two-factor authentication on all integrated platforms.

Delivery Issues

If your assets or reports haven’t arrived, please:

• Check spam/junk folders
• Verify access to shared drives
• Contact us at support@oriondigital.xyz